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Airbnb is introducing a private car pick-up service

by Kylie Bower


Airbnb announced Tuesday it is expanding its services feature with a new category for car pick-ups across 125 cities around the world. The company is partnering with transportation company Welcome Pickups to let users book a private car service in cities including Paris, Bali, and Mexico City.

The travel company said that it has been running a pilot this year in Europe and Asia, where “thousands of guests” used it with an average rating of 4.96. Airbnb said that once you book a stay in a city where the service is available, you will see an option to schedule a private cab to the listing in the Trips tab of the Airbnb app. Users can view their cab reservation details and make changes directly from the app.

“Airbnb Services are designed to enhance a guest’s stay, and our partnership with Welcome Pickups delivers that from the moment they arrive,” Dave Stephenson, chief business officer at Airbnb, said in a statement.

The company said that it plans to expand this service to more cities and locations throughout the year. Airbnb launched its services category last summer alongside an expansion into experiences. At that time, it offered 10 categories of services allowing users to book chefs, catering, prepared meals, photography, massages, spa treatment, personal training, hair, nails, and makeup across eight countries.

In November, the company announced a partnership with Instacart to allow guests to order groceries before and during their stay in select cities in the U.S.

With the new feature rollout, Airbnb is moving toward a full stack of service offerings. The company has also been experimenting with letting users book hotel rooms.

During its Q4 2025 earnings call, Airbnb CEO Brian Chesky said that the opportunity in hotels is massive, and it will allow the platform to become a part of a user’s trip, “no matter what kind of stay a guest wants.”

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